* For "defective" RA requests, please state or describe the nature of the defect.
Customer Name
Purchase Order No
Order Email
Order Date
Phone
Itemcode
Description
Quantity
Price
$
$
$
Shipping
2nd Day
3 Day
Ground
Tax
$
Other
Total
$
Return Reason:
Defective
Dissatisfied
Repair
Other
Return Request:
Exchange
Refund
Store Credit
Other
Return Description and Customer Comments:
Return & Exchange
RA (Return Authorization) Numbers
:
1) All returns and exchanges require an RA number issued by MillionBuyPlus.Com.
*
To request an RA number, please fill out our Return Form.
2) All RA numbers must be requested by the end of 30 days from the shipment receipt date.
3) Returns must be received at MillionBuyPlus.Com within 14 days from RA issue date.
* A 15% processing fee will be charged for returns received without an RA number
Returns and exchanges that are UNOPENED:
We will refund or exchange any unopened item in its original condition. (Minus the shipping cost)
Returns and exchanges that are OPENED:
1) Returns that are opened must be in "like new" condition.
*
2) Returns must include all original packaging, manuals, accessories and parts.
*
3) We will refund or exchange items in their original condition. (Minus the shipping cost)
*
* A restocking fee for opened items may be applied.
** Returns received without all necessary parts and manuals will be charged a restocking fee.
Items with manufacturer's defects:
Within 30 days of shipment receipt date:
We will pay the return shipping and promptly ship you a replacement for any manufacturer defects.
*
** APO, FPO and international addresses do not qualify for this service
After 30 days of shipment receipt date:
All products under Millionbuy's warranty only and may be shipped back to millionbuy for repair.
